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]MOUNTAIN JAM GLASS COMPANY
PO Box 409
Georgetown, TN 37336
(541) 485-7627
Frequently asked questions
Please read our FAQ before sending us a message
Who can order from this site?
Anyone 21 and over can purchase from us through the website.
We do not ship to the UK due to their VAT rules
What info do I need in order to register?
For retail purchases, registration is not required. Just shop, and checkout as normal
What is the cost to ship?
Retail orders in the USA are shipped free of charge.
For International orders, we will follow up with a request for additional shipping cost. Generally speaking, a small box up charge is $10-15US for most countries. Larger boxes for heavy bubblers and bongs can run an additional $15-$25US. Every order is different, final cost is depending on the country it is going to and the weight / size of the box.
We do not ship to the UK due to their VAT rules.
What kind of payment methods do you take?
For retail orders, we accept MC, Visa, Discover, and Amex.
How long does it take to ship an order?
Most retail orders ship within 24 hours, and will ship the same day if the order is placed Monday-Friday before 11 AM est. Orders placed after that are normally shipped the next day. Orders placed Friday 11 AM est will be shipped the following Monday. If by chance we are out of stock and cannot ship your order within 24 hours, we will contact you with an ETA, possible substitution, or a refund if necessary. Your choice, of course.
Send us a meesage!
Questions, comments or suggestions? Feel free to contact us using the form below.
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