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]MOUNTAIN JAM GLASS COMPANY

PO Box 409
Georgetown, TN 37336

(541) 485-7627

Frequently asked questions

Please read our FAQ before sending us a message

Who can order from this site?

Anyone 21 and over can purchase from us through the website.

 

What info do I need in order to register?

For retail purchases, registration is not required. Just shop, and checkout as normal

 

How and when is shipping calculated?

Retail orders in the USA are shipped free of charge.

 

What kind of payment methods do you take?

For retail orders, we accept MC, Visa, Discover, and Amex.

 

How long does it take to ship an order?

Most retail orders ship within 24 hours, and usually the same day as long as the order is placed Monday-Friday before 2 PM. Orders placed after 2 PM are normally shipped the next day. Orders placed Friday after 2 PM will be shipped the following Monday. If by chance we are out of stock and cannot ship your order within 24 hours, we will contact you with an ETA, possible substitution, or a refund if necessary. Your choice, of course.

 

Send us a meesage!

Questions, comments or suggestions? Feel free to contact us using the form below.

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