Free Shipping on all purchases shipped to a US address including Hawaii and Alaska.
Shipping is discreet, your package will come from MJGCO and is shipped from our shop in Eugene, Oregon
Mountain Jam Glass ships all packages via USPS, either First Class or Priority depending on weight.
All items are shipped ASAP and most items will ship the within 24 hours of placing the order. Delivery in the US is from 1 day to 6 days, depending on your location and level of service.
If by chance we are out of stock on an item, you will be contacted and offered a realistic ETA along with a choice of waiting for the item to come back in stock and ship, selection of another item, or a refund.
Our number 1 goal is customer satisfaction, 100%, all of the time. It is our intention that the shipping policy furthers this goal. If for some reason our shipping policy does not fit your needs, simply contact us via email and we will make other arrangements to have your package delivered in a manner that fits your needs.
Mountain Jam Glass
120 Cleveland St. Suite 6
Eugene, OR. 97402